What You Can Expect From Us

Renting a home is taking on a big responsibility and as with anything you do in life there's always the detail stuff that seems boring and you feel could wait to another day. We've tried to condense the 'small print' here and give you the tenant a comprehensive overview of the 'do's and don'ts' of renting a home. We strongly urge you to take the time to read the information,  

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Applying for a Property

You can leverage the skills of the Taberns team to find the perfect property to rent in St Helens, Eccleston, Rainhill, Haydock, Newton-le-Willows and surrounding areas. You will always have the ability to deal with any issues that may arise efficiently and without delay due to our strong links with trusted landlords.

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The Application Process

You have now applied for tenancy of your next home - what happens next?


If your application is successful you will be required to pay a security deposit within two days and supply us with your move in date. The property will then be suspended from the letting market and held for a maximum period of one month. If you fail to progress the tenancy for any reason the holding deposit will not be refunded.

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Property rental agents are often confused with Social Services. We are not part of any Government Housing Association or body.

We are an independent Agent specialising in the letting and management of privately owned housing stock. As such Tabern Property Consultants charge for their services, some of our charges arise from having to pay for information about you, such as credit references and so forth. Other charges relate to the time involved in preparing documentation and the property for your occupancy...

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Property Inspections

Property inspections are how we ensure your landlord is complying with the upkeep and maintenance standards and that you as the tenant are playing your role in the reasonable cleanliness, tidiness and maintenance of the property. Property inspections are an opportunity for the landlord to check the condition of their investment property in the least invasive way possible.

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You will receive a copy of the property inventory on the day you move in to your new home. This is a written and photographic account of the contents and condition of the property that you will be asked to sign. The purpose of the inventory is to detail the state that you took charge of the property versus the same upon exit. Inventories may be referred to from time-to-time during property inspections. 

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Bonds (or Deposits)

A bond deposit is taken at the beginning of your tenancy to offer some protection to the landlord should damage be left when you vacate. If the property is in a good state of repair when you leave, save for general minor wear and tear, you will receive your deposit back. If there are repairs to make after you leave they will be paid for out of your deposit.

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Rental Payments

All tenants receive a legally binding tenancy agreement to sign before moving in. Among other things your agreement specifies the date by which your rent must be paid each month. You can make payment on or before that date as per your agreement. You are personally liable for payment of rent and it is your responsibility to ensure this is paid on time without fail...

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Contracts and notices

There can often be confusion regarding contracts and notices. In order to try and help make this area a little clearer we have included a brief overview for your convenience.

Short Assured Tenancy (or fixed term contract)

When you first successfully apply to live in one of our homes, in most cases you will be offered a fixed term contract of a minimum duration of 6 months...

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Handling problems and maintenance issues

We hope your tenancy is trouble free; however, problems can occur from time to time. The following explains what to do to in the event of encountering an issue with your home:

As a contracted tenant you take on the responsibility for the security and welfare of the property you occupy during your tenancy. When problems arise with your home it is up to you to take all necessary.....

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End of Tenancy

Check out - your obligations at the end of your Tenancy.

We hope you have a long and happy tenancy however inevitably there will come a day when it is time to move on. When this happens and you find your new home – either through the Tabern Tenant Loyalty scheme or via another agent – it is important that you do not.....

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We hope your stay in your Tabern home is trouble free and you are more than satisfied with the service we provide to you. Unfortunately, not everything goes to plan all the time and there may be occasions when you feel you have not been treated fairly by us.

Whilst we would be most disappointed........

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