Privacy Notice Website and Cookies


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PRIVACY NOTICE (Website and Cookies)

At Clubleys we are committed to protecting your privacy. This policy applies when we are acting as a controller of personal data, i.e. where we have determined the purposes and means of the processing of that personal data. It applies to all users of our website.

We may process your personal data for the purpose of contacting you if you submit an enquiry using our website. The legal basis for this processing is that it is necessary to achieve our legitimate interest, namely the promotion of our products and services.

We also process your cookies for the purpose of monitoring the performance of our websites and performing analytics. The legal basis for this processing is your consent. See below for more information on the cookies that we use. If you do not allow cookies, please note that some parts of this website may become inaccessible or not function properly. 

We will share your personal data with third parties only to the extent that the disclosure is reasonably necessary for the purposes of providing you with the information about our products/services that you have requested.

As you are providing us with your personal data, it is important to us that you are aware of the following rights that you have in relation to our processing of that personal data. 

  • You can withdraw your consent to our processing of cookies at any time by contacting us via our email address.

  • You can be provided with a copy of any personal data concerning you that we process, unless that would affect the rights and freedoms of others. You can also be provided with information on how that personal data is processed by us.

  • You can have us rectify any personal data of yours that we hold that is inaccurate or incomplete. In certain circumstances, you can also ask us to erase or restrict the use of any of your personal data that we process.

  • You can object at any time to our processing of your personal data on grounds related to your particular situation.

  • You can object at any time to our processing of your personal data for direct marketing purposes. 

  • You can exercise any of the rights listed above by contacting us using the details at the bottom of this notice. If you are unhappy with any aspect of how we processed your personal data or your request to exercise a right, you can lodge a complaint with the Information Commissioner’s Office.

Clubleys is incorporated and registered in England with company number 02531433 and whose registered office is at 62-64 Market Place, Market Weighton, YO43 3AL

We are contactable by email at accounts@clubleys.com.

 

COOKIE POLICY

 

What are cookies and how do they work?

“Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Like most websites, we use different categories of cookies for a variety of purposes in order to improve your online experience.

 

Depending on the purpose, we use session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser until its set expiry date, unless deleted by the user before the expiry date.

 

What are the categories of cookies?

Cookies can be categorised, following the International Chamber of Commerce guide, as follows:

 

Strictly necessary cookies

 

‘Strictly necessary cookies’ tend to be session cookies which are deleted at the end of the browser session.

 

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee how our website will perform during your visit.

 

Performance Cookies

 

‘Performance cookies’ collect information about how you use our website such as which pages you visit and if you experience any errors. These cookies don’t collect any information that could identify you – all the information is collected on an anonymous aggregate basis and is only used to help us improve how our website works, understand what interests our users and measure the effectiveness of our advertising. They also enable us to track the total number of visitors to our site. Most performance cookies tend to be session cookies which are deleted at the end of the browser session.

 

In some cases, some of these cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above. Some of these third party performance cookies are persistent cookies
 

Functionality Cookies

 

Functionality cookies, by their very nature, are persistent cookies so that we remember your computer when you return to our website.

 

Some of these cookies are managed for us by third parties – where this is the case we don’t allow the third party to use the cookies for any purpose other than those listed above.

 

Cookie ID

Type of cookie

Origin

Reason

_ctesius_session

Essential

Homeflow

Homeflow is the provider of our website software. This cookie is used to track logged in users, saved searches and saved properties.

cookie_directive

Essential

Homeflow

Used to hide the cookie policy notice if already seen.

homeflow-assets

Essential

Cloudflare

Used to cache images to speed the loading time of our website.

__ga

__gid

__utmb

__utmt

__utmc

__utma

__utmz

Analytical

Google Analytics

Google Analytics is a third party website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.homeflow.co.uk and the marketing programmes that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following url – https://tools.google.com/dlpage/gaoptout

Google's privacy policy is available at: https://www.google.com/policies/privacy/.



 

How can I block and/or delete cookies?

Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. You can easily delete any cookies that have been installed in the cookie folder of your browser.